I am sorry that my first real post this summer is going to be a gripe, but to quote my husband, "I'm not coming in here anymore with you because you always get mad!" I hate to admit it but he's right. I was first introduced to Quiznos on Skibo Road. The owner/manager there is really nice, and I fell in love with the "toasty goodness" they served. A couple of years ago, a new Quiznos opened on Walter Reed Rd, much closer to our house. I have never liked that location. I feel the customer service is so inferior to other Quiznos I have visited. Today was a perfect example of how not to treat your customers. First of all, I find their menu board to be incredibly hard to read. The hodge podge arrangement of announcements on the glass does not a menu make. I had tried the Torpedo previously, and I liked it okay, but really just wanted a plain old tuna sandwich. It took about five minutes to finally find a tuna melt listed under "classics". This was not on the menu board by the way, but on a menu taped to the glass where you place your order. The young woman taking my order did not ask me how I wanted my sandwich, but I figured that I would be asked later down the "line", after the toasting. No further contact was made until the clerk at the register began putting my sandwich in a plastic bag....the order wasn't to go. The middle person (who I believe to be the manager) takes my sandwich, cuts off the wrapping, and puts it in a basket. I asked the clerk if tomatoes came on tuna. He anwered no, but I could have a side order if I wanted it. I declined, but grabbed a menu/brochure on the way to my seat. There it was listed: tuna melt, tuna salad, cheddar, lettuce, tomato, mayo. I opened up my sandwich, not only was there no mayo, but my lettuce was covered in what looked like Italian dressing, which for the record, I despise. I took my sandwich back up to the clerk, poor guy, and asked if I could have my sandwich fixed to match the description on the menu. (I asked nicely, too) He brought my sandwich back to me in a couple of minutes with tuna salad, cheddar, lettuce, tomato, and some kind of dressing. I took my sandwich back to the clerk and said, "I don't know what this stuff is, but it's not on the menu for a tuna melt." He tells me it is red wine vinaigrette and asks the sandwich maker why she put that on my sandwich. Instead of being concerned that I am standing there with the second incorrectly made sandwich, she begins to argue with the clerk, poor guy, about the recipe for the tuna melt. In a very gracious move, I tell the clerk that I will eat the sandwich as it is. Two things make me really ill about this 1) regardless of how you think a tuna melt should be made, when a customer sends a sandwich back and asks for lettuce, tomato, and mayo, for goodness sake, just put on the lettuce, tomato, and mayo! and 2) the guy that I know is the manager (because I have had to complain to him before) said nothing. He stood there just looking around at his clerk, poor guy, floundering around trying to make me happy, and the sandwich maker beligerently arguing over the recipe for a tuna melt. Here's a tip buddy, TAKE CONTROL OF YOUR EMPLOYEES!
Regardless, it doesn't matter to me because honestly, the next time I want Quiznos, I will not be going to the Walter Reed Rd location. End of story.
Tuesday, June 16, 2009
Quiznos a no go!
Posted by Theresa Peele Smith at 12:17 PM 4 comments
Labels: Quiznos doesn't know
Thursday, June 11, 2009
SSS Lunch
I am so delighted to report that in just one short week out of school, I have been on a camping trip and been to lunch with 2 out of 3 of my Sensible Shoes Sisters. I am brushing up on my blogging skills and hope to be entertaining y'all soon! Until then...woo hoo it's summer!
Posted by Theresa Peele Smith at 10:44 AM 0 comments
Thursday, May 28, 2009
Just a few more days....SUMMERTIME!!!
We are in the final hours of school for students and alas, the final days of school for the teachers. I am sad that some of my students will not be returning to our school, but I must admit, this year has been eventful and sometimes trying! Thank God were we able to finish the race set before us! Nick and I hope that the next two months will be ones of much needed rest and relaxation in our new deluxe indoor/outdoor mobile vacation home! We took our maiden voyage this weekend to Myrtle Beach with no unexpected events! When do we roll again? As soon as possible! Here's to a great summer and the promise of many more posts to come!
Posted by Theresa Peele Smith at 11:28 AM 0 comments
Labels: summer
Friday, April 17, 2009
Spring Break!
So many things to say, so little time.....did anyone ever say that teaching is hard work? Oh yes! Sorry to say that it consumes my days. Stay tuned for lots of posts later on.....
Posted by Theresa Peele Smith at 9:43 AM 0 comments
Sunday, March 1, 2009
Daring Bakers Challenge February
Daring Bakers February Challenge
Chocolate Valentino cake by Chef Wan; a Vanilla Ice Cream recipe from Dharm and a Vanilla Ice Cream recipe from Wendy
What can I say about a flourless chocolate cake? Bring me a fork and a huge glass of water, and soon it will be gone! This was luscious and so satisfying for a chocoholic like me. Thanks to Wendy at wmpesblog (Arizona) and Dharm at Dad - Baker and Chef (Malaysia) for offering this recipe as the challenge. My photos will be posted later.
Posted by Theresa Peele Smith at 12:28 PM 0 comments
Labels: daring bakers
Absence makes the heart grow fonder....
I was chastised this week for abandoning my blogging. I am sorry if I have let you down. I have been overwhelmed with lesson plans and grading papers. I promise to do better. New posts coming soon!
Posted by Theresa Peele Smith at 12:20 PM 1 comments
